this includes removal of any Ultra Racing branding as the products cannot be verified.Ĭ) the product has been manufactured to individual requirements and/or on a special order basis.ĭ) the product has been sold/passed on to a third partyĪny goods that are damaged in transit on return to Ultra Racing Shop due to poor packaging or lack of care on your behalf will not be refunded and will be returned to sender. Any non-faulty goods returned outside of the 14 day period without notice during the period we reserve the right to refuse.Ĥ.3: The rights to return the goods to us as referred to in clause 4.2 will not apply in the event that ī) the product is not returned to us in the same condition as you received the product. The cost to safely and securely return any unwanted items lies solely with the purchaser.Ĥ.2: Any goods for return must be notified to us in writing within 14 working days commencing from the day after receipt. (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below. We can delivery to the billing address, a company address or a Garage which needs to be a registered business with company details. We are unable to deliver to a different residential address when paying by card due to the high risk of fraud. No matter what the delay we will do our best to get it to you as quickly as possible and a member of staff will be in touch regarding the delay. On occasion on more popular parts it may be that the parts are already produced and on the way into stock and on the container so the shipping time will be less. If the parts are out of stock in the UK and Europe then we will need to get them from the manufacture this takes around 8-10 weeks depending on where they are in the production schedule. If the parts are not in UK stock then we do have access to a European warehouse delivery from here is around 1-2 weeks currently, We will then ship the product out once it arrives in the UK as per in UK stock. If the parts are in UK stock we will ship out the same day via a courier on a next working day to the UK or an economy if shipping internationally.
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